Outdoor Learning Map Privacy Policy

Overview

This privacy notice explains how Experience Outdoors processes your information. If this privacy notice changes in any way, we will display an updated version. By regularly reviewing this page you will ensure you are aware of any changes.

Data we collect

We need basic information from you to carry out the task or service you have expressed an interest in. This is limited to your name, contact details and organisation/school.

At times, we will also record any additional information or details you submit through enquiries or requests for support. This will be held, where relevant, in a secure folder on a secure server.

We will ask for your consent when you join a mailing list. You can withdraw your consent at any time by clicking the unsubscribe option on any communication received from us, or by contacting us directly.

Why we need data

We use the information to manage contributor access to the Outdoor Learning Map and/or respond to your enquiry, manage your request or, if you have opted in to additional communications, to let you know about offers and news that we think may be of interest to you.

We also use this information to understand your needs and provide you with a better service. Also, we may use the information to improve our products and services.

Information sharing

Your information will not be shared with any third parties, unless we are required to do so by law.

Records retention and your rights

We will not keep your information for any longer than it is needed, and will dispose of both paper and electronic records in a secure way. The length of time we need to keep information will depend on the purpose for which it is collected. The Council has a Record Retention Schedule which sets out how long we keep records and the reason why.

Your rights

To be informed about how we collect and use your personal information through privacy notices such as this.
To request information we hold about you (a subject access request). This is free of charge. We must respond within one month, although this may extend to three months if the information is complex.
To rectification - you can ask us to correct inaccurate or incomplete information. We must respond within one month. If we take no action, we will explain why and tell you about your right to complain to the UK Information Commissioner.
To erasure - you can ask us to delete your data or stop using it. In some cases we may be legally obliged to keep it. If we take no action, we will explain why and inform you about your right to complain.
To restrict processing in certain circumstances. If a restriction is applied, we retain just enough information to ensure it is observed. If we lift a restriction, we must notify you.
To data portability - if we process your data based on consent and it is stored in a machine-readable format, you may ask us to transmit it to another data controller. This does not apply when processing is part of our public task.
To object to your information being used for profiling, direct marketing or research.
To automated decision-making and profiling, to reduce the risk of a damaging decision being made without human involvement.

To make a subject access request, or to exercise any of your rights, please contact the Council’s Information Rights Team.

Collecting Information Automatically

Our website uses cookies. Please see below for further information on what this means for you.

Incidents, complaints and comments

The Outdoor Learning Map is a resource delivered by Experience Outdoors. Experience Outdoors is part of the City of Edinburgh Council. More information about your rights under data protection legislation can be found on the Council website.

If you have a request or require further information about the Outdoor Learning Map service, please contact outdoorlearningmap@edinburgh.gov.uk.

If you are concerned about what we do with your data, or think something has gone wrong, contact the Council's Data Protection Officer to report a data protection incident.

If you wish to make a complaint or comment about how we have processed your personal information, you can do so by writing to the Council's Data Protection Officer. If you are still unhappy, you may contact:

UK Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 08456 30 60 60
Website: www.ico.org.uk

Cookies

Cookies are very small text files that are stored on your computer when you visit some websites.

We use a combination of session cookies and persistent cookies to track how you use and experience our website. They build anonymous statistical data about how our website performs and help personalise content for you.

Types of cookies used

Session cookies - used to improve page load time or remember interactions (e.g., whether you've already signed up to the mailing list).
Pixel ratio - remembers the pixel ratio of the device accessing the page.
SharpSpring - manages automated emails and analyses user activity to help us tailor services and ensure marketing emails are relevant.
Google Analytics - generates statistical information about website usage. Google stores and processes this data. Read Google's privacy policy at www.google.com/policies/privacy/ .